One document matched: draft-hwang-sipping-infomidcall-00.txt


                                                                              J. Hwang 
                  Internet Draft                                                       
                  Document: draft-hwang-sipping-infomidcall-                        KT 
                  00.txt 
                   Expires: July 2004                                     February 2004 
                
                
                          INFO Usage Examples for Network-based Mid-Call Service 
                                  draft-hwang-sipping-infomidcall-00.txt 
                
                
               Status of this Memo 
                
                  This document is an Internet-Draft and is in full conformance 
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               Abstract 
                   
                  This document describes the INFO usage examples for network based 
                  mid-call service. Mid-call based services are for example, Call 
                  Transfer, Call Waiting, and Three-Way Calling. Other possible mid-
                  call services are useful and important, even more in IP multimedia 
                  network. The cases described in SIP service examples (draft-ietf-
                  sipping-service-examples-05) are Terminal-basis. Since the service 
                  procedures are fixed in the Terminal, the features are not extensible. 
                  This document propose network-based mid-call control mechanism with 
                  INFO and show examples that simple mid-call request (INFO) from the 
                  Terminal, the network application server provide various mid-call 
                  services by prompting user through the Media Server, according to the 
                  subscription information of the user. 
                   
               Table of Contents 
                   
                  Status of this Memo................................................1 
                  Abstract...........................................................1 
                  1. Introduction....................................................3 
                  2. Network-based Mid-Call Service Examples.........................3 
                  2.1 Call Transfer..................................................5 
                    
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                  2.2 Call Waiting...................................................6 
                  3. Other Possible Examples.........................................8 
                  4. Proposed INFO format............................................8 
                  5. Security Considerations.........................................9 
                  6. IANA Considerations.............................................9 
                  References........................................................10 
                  Author's Addresses................................................10 
                  Intellectual Property Statement...................................10 
                  Full Copyright Statement..........................................10 
                    
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               1. Introduction 
                   
                  The SIP INFO method [1] is defined for carrying application level 
                  information along the session signaling path during the call session. 
                   
                  The main purpose of INFO is the mid-call information delivery, 
                  especially PSTN signaling messages between PSTN gateways through SIP-
                  T [2]. Mid-Call services are for example, call transfer, call waiting, 
                  three-way calling and etc. Mid-call feature is for calling or called 
                  party to request the services in the middle of the call. As this is 
                  useful and essential feature in PSTN, the IP-based Next Generation 
                  Network (NGN) where various multimedia services are to be provided 
                  even more requires the enhanced mid-call services. 
                  In [3], several mid call service examples are described. The cases 
                  are terminal-basis. Since the service procedures are fixed and the 
                  buttons are predefined in the terminal, the features are not 
                  extensible. 
                  This document proposes network-based mid-call control mechanism with 
                  INFO. Two examples are described that simple mid-call request (INFO) 
                  from the Terminal, the network application server provide various 
                  mid-call services by prompting user through the Media Server, 
                  according to the subscription information of the user or predefined 
                  configuration. Addition of media type to Content-Type header in INFO 
                  is also proposed. 
                   
                
               2. Network-based Mid-Call Service Examples 
                   
                  To provide network-based mid-call services, the terminal only has a 
                  mid-call request function (INFO) and the services are on the 
                  application server side. Binding between the terminal and the 
                  services are possible in several ways. 
                       1) Predefined mapping the terminal and the service 
                       2) User's configuration of the preferred mid-call service (for  
                          example, through web page) 
                       3) Network application service provides full options to  
                          choose by prompting user to select call waiting, call  
                          transfer, etc when user requests a mid-call. 
                   
                  The examples in this document assume 1) or 2). 
                   
                  Network architecture for network-based mid-call service is depicted 
                  in Figure 1. 
                   
                  o Softswitch includes two interfaces to the subscriber side: one is 
                  SIP interface to SIP phone and the other is MEGACO interface to POTS 
                  phone. Softswitch has the trigger function that routing requests from 
                  the terminal to appropriate application service. For mid-call 
                  requests, SIP phone SHOULD have mid-call button that initiate INFO 
                  message; From POTS phone, user makes 'hook-flash', then AGW notify to 
                  Softswitch and the Softswitch generates INFO message to Application 
                    
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                  server. This contribution only concerns the SIP interface between 
                  Application server and Softswitch(SIP block mapped on MGC) or 
                  Application server and the terminal. The MEGACO interface is shown 
                  here for general mid-call environment including POTS phone. 
                   
                  o Application server includes several mid-call services. It has SIP 
                  interfaces to Softswitch and Media Server. 
                  We assume that the service model in Application server is B2BUA. 
                   
                  Since the mid-call is requested from the terminal and the Application 
                  server receives and processes it, the mid-call INFO request is ended 
                  at the Application server. Therefore the UAC of the INFO is terminal 
                  (or SIP block mapped on MGC in the Softswitch) and the UAS of the 
                  INFO is Application server. 
                   
                  o Media Server includes prompting and announcement functions. It 
                  interfaces to Application server with SIP and provides media control 
                  and processing resources controlled by the Application server. 
                   
                   
                                  Mid-call services 
                          +----+ +----+ +----+ +---+ 
                        +-| CW |-| CT |-| TWC|-|...|-+ 
                        | +----+ +----+ +----+ +---+ |  SIP 
                        |     Application Server     +--------+ 
                        |        /-------\           |        | 
                        |        |UAS/UAC|           |        | 
                        |        \-------/           |        | 
                        +------------+---------------+        | 
                                     |                        | 
                                 SIP |                   +----+----+ 
                                     |                   |  Media  | 
                        +------------+---------------+   |  Server | 
                        |     SIP Proxy Server       |   +----+----+ 
                        |      (Softswitch)          |        ** 
                        |                /-------\   |        ** 
                        |                |UAC/UAS|   |        ** 
                        |                \-------/   |        ** 
                        |               +--------+   |        ** 
                        |               |   MGC  |   |        ** 
                        +---+-----------+----+---+---+        ** 
                            |         MEGACO |                ** 
                            |           +----+---+            ** 
                         SIP|           |   AGW  |************** RTP 
                            |           +----+---+             * 
                        /-------\            |                 * 
                        |UAC/UAS|            |                 * 
                        \-------/            |                 * 
                          +---+            +---+               * 
                         ||   ||          ||   ||              * 
                           + +              + +                * 
                          +++++            +++++               * 
                            *                                  * 
                    
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                            ************************************ 
                        (SIP phone)      (POTS phone) 
                      
                        CW: Call Waiting service 
                        CT: Call Transfer service 
                        TWC: Three Way Calling service 
                        MGC: Media Gateway Controller 
                        AGW: Access Gateway 
                        POTS: Plain Old Telephone Service 
                   
                    Figure 1: Network Architecture for network-based Mid-call services 
                   
               2.1 Call Transfer 
                   
                  Call transfer is the service that during a call between two parties, 
                  transferor initiates a mid-call and input the 2nd callee's (transfer 
                  target) number, then the transferee and the 2nd callee (transfer 
                  target) are connected. 
                  Network based call transfer flow is presented in Figure 2. 
                   
                   
                  (Transferor)(Transferee)(Transfer 
                                           Target) 
                  Original   Original    2nd            Softswitch   Application Media 
                  Caller     Callee      Callee         (SIP Proxy)  Server      Server 
                  (A)          (B)          (C)             
                   |   RTP F1   |            |            |            |            | 
                   |<==========>|            |            |            |            | 
                   | 'Hook      |    INFO(mid-call) F2    |            |            | 
                   |--Flash'------------------------------o----------->|            | 
                   |            |    200 OK F3            |            |            | 
                   |<-------------------------------------o------------|            | 
                   |            |    INVITE (hold) F4     |            |            | 
                   |            |<------------------------o------------|            | 
                   |            |    200 OK F5            |            |            | 
                   |            |-------------------------o----------->|            | 
                   |            |    ACK F6  |            |            |            | 
                   | RTP hold   |<------------------------o------------|INVITE(noSDP)F7 
                   |<//////////>|            |            |            |----------->| 
                   |            |            |            |            |200OK(SDP MS)F8 
                   |            |    reINVITE(SDP MS) F9  |            |<-----------| 
                   |<-------------------------------------o------------|            | 
                   |            |    200 OK (SDP A) F10   |            |            | 
                   |--------------------------------------o----------->|            | 
                   |            |            |            |            |ACK(SDP A)F11 
                   |            |    ACK F12 |            |            |----------->| 
                   |<-------------------------------------o------------|            | 
                   |            |    RTP F13 |            |            |            | 
                   |<==============================================================>| 
                   |            |            |            |            |INFO(pc) F14| 
                   |            |            |            |            |----------->| 
                   |            |            |            |            |200 OK F15  | 
                   |            |"Please input transferring number" F16|<-----------| 
                    
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                   |<**************************************************************>| 
                   |            |   (user input C's digit number)      |INFO(oc,C)F17 
                   |            |            |            |            |<-----------| 
                   |            |            |            |            | 200 OK F18 | 
                   |            |            |            |            |----------->| 
                   |            |            |            |            | BYE F19    | 
                   |            |            |            |            |----------->| 
                   |            |            |            |            | 200 OK F20 | 
                   |            |            | INVITE (no SDP) F21     |<-----------| 
                   |            |            |<-----------o------------|            | 
                   |            |            | 200 OK (SDP C) F22      |            | 
                   |            |            |------------o----------->|            | 
                   |            |    reINVITE(SDP C) F23  |            |            | 
                   |            |<------------------------o------------|            | 
                   |            |    200 OK (SDP B) F24   |            |            | 
                   |            |-------------------------o----------->|            | 
                   |            |    ACK F25 |            |            |            | 
                   |            |<------------------------o------------|            | 
                   |            |            | ACK (SDP B) F26         |            | 
                   |            | RTP F27    |<-----------o------------|            | 
                   |            |<==========>|            |            |            | 
                   |            |     BYE F28|            |            |            | 
                   |<-------------------------------------o------------|            | 
                   
                                  Figure 2. Call Transfer Scenario 
                   
                  - F1: User A and B have conversation with the RTP connection. 
                  - F2~F3: User A decides to transfer the call to User C. He pushes the 
                  'mid-call' button in the phone. Then INFO request is delivered to 
                  Application server through Softswitch (SIP Proxy). Application server 
                  decides that the request comes from Call Transfer subscriber. It 
                  answers with 200 OK. (As we mentioned in the head of the Section 2, 
                  the decision can be made in several ways) 
                  - F4~F6: Application server holds the phone of User B to suspend RTP 
                  packets. 
                  - F7~F16: Application server connects User A and Media Server, and 
                  prompt and collect user information the transferring number. User A 
                  inputs User C's phone number. In this case, we assume that the MCGP 
                  Audio package [4] is used to control the Media Server play 
                  announcement and collect digits and as the transport, INFO method is 
                  used. 
                  - F17~F20: Media server sends the collected number (C) to Application 
                  Server. Application server disconnect with Media server. 
                  - F21~F27: Application server connects User C and User B by 3PCC. The 
                  RTP connection is established. 
                  - F28: Application server sends BYE to User A. The RTP connection 
                  between User A and User B finally released. 
                   
               2.2 Call Waiting 
                   
                  Call Waiting is the feature that during a call, the subscriber to be 
                  notified another incoming call arrival to his phone. 
                  Network based call waiting scenario is depicted in Figure 3. 
                    
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                           (Call Waiting 
                            Subscriber) 
                  Original   Original      2nd        Softswitch   Application   Media 
                  Caller     Callee        Caller     (SIP Proxy)  Server        Server 
                  (A)          (B)          (C)             
                   |   RTP F1   |            |            |            |            | 
                   |<==========>|            |            |            |            | 
                   |            |            |  INVITE B (SDP C) F2    |            | 
                   |            |            |------------o----------->|            | 
                   |            |            |  180 Ringing F3         |            | 
                   |            |            |<-----------o------------|            | 
                   |            |            |            |            |INVITE(noSDP)F4 
                   |            |            |            |            |-----------> 
                   |            |            |            |            |200OK(SDP MS)F5 
                   |            |    INVITE (SDP MS) F6   |            |<-----------| 
                   |            |<------------------------o------------|            | 
                   |            |    200 OK (SDP B) F7    |            |            | 
                   |            |-------------------------o----------->|            | 
                   |            |    ACK F8  |            |            |            | 
                   |            |<------------------------o------------|            | 
                   |            |            |            |            |ACK(SDP B)F9| 
                   |            |    RTP F10 |            |            |----------->| 
                   |            |<=================================================>| 
                   |            |            |            |            INVITE(noSDP)F11 
                   |            |            |            |            |-----------> 
                   |            |            |            |            200OK(SDP MS)F12 
                   |            |    INVITE (SDP MS) F13  |            |<-----------| 
                   |<-------------------------------------o------------|            | 
                   |            |    200 OK (SDP A) F14   |            |            | 
                   |--------------------------------------o----------->|            | 
                   |            |    ACK F15 |            |            |            | 
                   |<-------------------------------------o------------|ACK(SDP B)F16 
                   |            |    RTP F17 |            |            |----------->| 
                   |<==============================================================>| 
                   |            |            |            |            |INFO(pa) F18| 
                   |            |            |            |            |----------->| 
                   |            |            |            |            |200 OK F19  | 
                   |            |    'Waiting Tone' F20   |            |<-----------| 
                   |            |<**************************************************| 
                   |    "Hook   |    INFO (mid-call) F21  |            |            | 
                   |     Flash" |-------------------------o----------->|            | 
                   |            |    200 OK F22           |            |            | 
                   |            |<------------------------o------------INVITE(hold)F23 
                   |            |            |            |            |----------->| 
                   |            |            |            |            | 200 OK F24 | 
                   |            |            |            |            |<-----------| 
                   |            |            |            |            | ACK F25    | 
                   |            |    RTP hold|            |            |----------->| 
                   |<//////////////////////////////////////////////////////////////>| 
                   |            |            |            |            INVITE(noSDP)F26 
                   |            |            |            |            |----------->| 
                    
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                   |            |            |            |            200OK(SDP MS)F27 
                   |            |            | 200 OK (SDP B) F28      |<-----------| 
                   |            |            |<-----------o------------|            | 
                   |            |            | ACK F29    |            |            | 
                   |            |            |------------o----------->|ACK(SDP B)F30 
                   |            |            | RTP F31    |            |----------->| 
                   |            |            |<====================================>| 
                   
                   
                                  Figure 3. Call Waiting Scenario 
                   
                  - F1: User A and B have conversation with the RTP connection. 
                  - F2~F3: User C calls to User B. Application server receives the 
                  INVITE through the Softswitch (SIP Proxy) and know that the called 
                  party (User B) is the Call Waiting subscriber and he is busy now. It 
                  sends 180 Ringing to calling User C 
                  - F4~F10: Application server connects User B with the switching 
                  resource in Media Server. With this, bridging between two party among 
                  three can be established efficiently. 
                  - F11~F17: Application server connects User A and Media Server and 
                  make a bridge between A and B by the switch in Media Server. 
                  - F18~F22: To provide 'Call Waiting Tone' to the subscriber B, 
                  Application server sends INFO with play announcement event and the 
                  tone parameter [4]. Notified by the call waiting tone, User B 
                  requests the mid-call by pushing mid-call button in the phone. 
                  - F23~F25: Application server sends hold INVITE to Media server to 
                  suspend RTP packets between User A and User B. 
                  - F26~F31: Application Server adds the User C to the switch in Media 
                  Server and connects between User B and User C. RTP connection is 
                  established and User B and C can talk each other. 
                   
                  When User B push mid-call button (or Hook Flash), the switch between 
                  User B and C is disconnected, and the User A and B is reconnected and 
                  resume the conversation. 
                   
                   
               3. Other Possible Examples 
                   
                  Allowing service interactions between user and the services during 
                  the call, the application of the mid-call feature is broad depending 
                  on the applicable service domains. 
                  Other than the scenarios in Section 2, possible mid-call examples 
                  are: 
                  - Attendant connection in IP-PBX 
                  - Call disposition (such as forwarding to Voicemail) during the call 
                  - Any user-service interaction services during the call. 
                   
                   
               4. Proposed INFO format 
                   
                  We propose that for the INFO message format to be used in mid-call 
                  request, use the media type "midcall" as follows: 
                   
                    
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                  Content-Type: application/midcall 
                  Content-Length:0 
                   
                   
               5. Security Considerations 
                   
                  This document introduces no new considerations for Security. 
                   
               6. IANA Considerations 
                   
                  This document introduces no new considerations for IANA.
                    
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               References 
                   
                  [1] Donovan, S., "The SIP INFO Method" RFC 2976, October 2000 
                  [2] Vemuri. A., Peterson, J., "SIP-T: Context and Architecture" RFC 
                     3372, September 2002 
                  [3] Johnston, A., Sparks R., Cunningham C. Donovan S., Summers K. 
                     "Session Initiation Protocol Service Examples" draft-ietf-sipping-
                     service-examples-05 (work in progress), August 29, 2003 
                  [4] Cromwell, D., "Proposal for an MGCP Advanced Audio Package" RFC 
                     2897, August 2000 
                   
               Author's Addresses 
                   
                  Jinkyung Hwang 
                  KT 
                  17 Woomyun-dong              Phone:  82-2-526-6830 
                  Seocho-gu, Seoul Korea       Email:  jkhwang@kt.co.kr 
                   
                   
                   
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