About this blog…

I am employed by Netnod as head of engineering, research and development and am among other things chair of the Security and Stability Advisory Committee at ICANN. You can find CV and photos of me at this page.

As I wear so many hats, I find it being necessary to somewhere express my personal view on things. This is the location where that happens. Postings on this blog, or at Facebook, Twitter etc, falls under this policy.

The views expressed on this post are mine and do not necessarily reflect the views of Netnod or any other of the organisations I have connections to.

Criticism on the plan from Mats Odell

In an article in Computer Sweden some people are complaining on the e-strategy from the Swedish Government that I have written about here and here.

Swedish IT and Telecom Industries (IT och Telekomföretagen) say the minister is still too careful, and for example have no measurable goals. A statement I agree with, but Mikael von Otter should know the Swedish Government will never issue such statements. On the other hand, I should know one should never stop asking for measurable goals :-)

Some criticism I do not agree with though comes from Dataföreningen i Sverige (no information in English) that say the government have forgot the end user, that education etc is extremely important. I think the government in the plan have concentrated on the end user, force agencies to deploy e-services end users can use. Services that work. If an end user need to upgrade their Internet connection, buy special things, or go a training course before paying bills, then the service has a fault. It is not a fault of the end user.

As long as people continue push for more education, more support and more help, they have missed the target. They make people that can not understand and use faulty services feel it is a problem with them. It is not. It is the system, software and computer that is crap, and should be replaced. The government focuses on information to the consumer so that they know when buying broadband what kind of connection is optimised for them. They also talk about the need for agencies that are responsible for robustness of their services, and that they use (open) standards (so that for example everyone can use a web based service, and not only users of Windows and Internet Explorer). That is thinking of consumers needs in the correct way my dear Dataförening (that I am a member of, but only to get Computer Sweden on paper in a cheaper way than just subscribing).

What is worrying though is that although this report was released Thursday, ministers do still say weird things that are not in sync with the report. I wish the people that now have to implement this report in the government (and in the agencies that now have to change) good luck.

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