One document matched: draft-ietf-sipping-rtcp-summary-06.txt

Differences from draft-ietf-sipping-rtcp-summary-05.txt


SIPPING Working Group                                      A. Pendleton 
                                                                  Nortel 
                                                                 A.Clark 
                                                                Telchemy 
                                                             A. Johnston 
                                                                   Avaya 
                                                            H. Sinnreich 
                                                                   Adobe 
Internet Draft                                                          
Intended status: Informational 
March 5, 2009 
Expires: September 2009 
                                    
 
                                      
                              RTCP-XR Summary 
                    draft-ietf-sipping-rtcp-summary-06  


Status of this Memo 

   This Internet-Draft is submitted to IETF in full conformance with the 
   provisions of BCP 78 and BCP 79. 

   Internet-Drafts are working documents of the Internet Engineering 
   Task Force (IETF), its areas, and its working groups. Note that other 
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   Internet-Drafts are draft documents valid for a maximum of six months 
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   The list of current Internet-Drafts can be accessed at       
   http://www.ietf.org/1id-abstracts.html 

   The list of Internet-Draft Shadow Directories can be accessed at 
   http://www.ietf.org/shadow.html. 

   This Internet-Draft will expire on August 14, 2009. 

   Copyright and License Notice 

   Copyright (c) 2009 IETF Trust and the persons identified as the 
   document authors. All rights reserved. 

   This document is subject to BCP 78 and the IETF Trust's Legal 
   Provisions Relating to IETF 
 
 
 
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   Documents in effect on the date of publication of this document 
   (http://trustee.ietf.org/licenseinfo). 

   Please review these documents carefully, as they describe your rights 
   and restrictions with respect to this document.  

Abstract 

   This document defines a SIP event package that enables the collection 
   and reporting of metrics that measure the quality for Voice over 
   Internet Protocol (VoIP) sessions. 

 
Table of Contents 

   1. Introduction...................................................3 
      1.1. Applicability Statement...................................3 
      1.2. Usage Scenarios...........................................3 
   2. Terminology....................................................5 
   3. SIP Events for Voice over IP Performance Reporting.............6 
      3.1. SUBSCRIBE/NOTIFY method...................................6 
      3.2. PUBLISH method............................................6 
      3.3   Multi-Party and Multi-Segment Calls......................7 
      3.3. Overload Avoidance........................................7 
   4. Event Package Formal Definition................................8 
      4.1. Event Package Name........................................8 
      4.2. Event Package Parameters..................................8 
      4.3. SUBSCRIBE Bodies..........................................8 
      4.4. Subscription Duration.....................................8 
      4.5. NOTIFY and PUBLISH Bodies.................................8 
      4.6. Voice Quality Event Syntax and Semantics..................9 
         4.6.1. ABNF Syntax Definition...............................9 
         4.6.2. Parameter Definitions and Mappings..................19 
      4.7. Message Flow and Syntax Examples.........................27 
         4.7.1. End of Session Report using NOTIFY..................27 
         4.7.2. Mid Session Threshold Violation using NOTIFY........29 
         4.7.3. End of Session Report using PUBLISH.................32 
         4.7.4. Alert Report using PUBLISH..........................34 
      4.8. Configuration Dataset for vq-rtcpxr Events...............36 
   5. IANA Considerations...........................................36 
      5.1. SIP Event Package Registration...........................36 
      5.2. application/vq-rtcp-xr MIME Registration.................36 
   6. Security Considerations.......................................37 
   7. Contributors..................................................37 
   8. Normative References..........................................37 
 

 
 
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1. Introduction 

      Real time communications over IP networks use SIP for signaling 
   with RTP/RTCP for media transport and reporting respectively. These 
   protocols are very flexible and can support an extremely wide 
   spectrum of usage scenarios. For this reason, extensions to these 
   protocols must be specified in the context of a specific usage 
   scenario. In this memo, extensions to SIP are proposed to support the 
   reporting of Real-Time Control Protocol Extended Reports [4] metrics. 

1.1. Applicability Statement 

   RTP is utilized in many different architectures and topologies. RFC 
   5117 [13] lists and describes the following topologies: point to 
   point, point to multipoint using multicast, point to multipoint using 
   the RFC 3550 translator, point to multipoint using the RFC 3550 mixer 
   model, point to multipoint using video switching MCUs, point to 
   multipoint using RTCP-terminating MCU, and non-symmetric 
   mixer/translators. As the abstract to this document points out, this 
   specification is for reporting quality of Voice over Internet 
   Protocol(VoIP) sessions. As such, only the first topology, point to 
   point, is currently supported by this specification. This reflects 
   both current VoIP deployments which are predominantly point to point 
   using unicast, and also the state of research in the area of quality. 

   How to accurately report the quality of a multipart conference or a 
   session involving multiple hops through translators and mixers is 
   currently an area of research in the industry. This mechanism could 
   be extended to cover additional RTP topologies in the future once 
   these topics progress out of the realm of research and into actual 
   Internet deployments. 

1.2. Usage Scenarios 

      The usage scenarios addressed in this memo are situations where a 
   SIP user agent can easily report the voice quality since it 
   communicates with a small number of other endpoints: 

      1. Point-to-point VoIP conversations. These can include small       
   telephony type multiparty scenarios, such as when using call       
   transfer. 

      2. Conference calls using a central conferencing server when each       
   SIP endpoint can report on the quality of their leg to the central       
   conferencing server. 
 
 
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      3. Multicast VoIP calls using source specific multicast (SSM). 
   This is somewhat similar to the central conferencing scenario. 

   Distributed conferences with audio mixing in the endpoints may   
   require reporting on too many call legs and may be therefore less    
   practical if there are more than 3-4 participants. 

   The usage scenarios 1, 2, and 3 provide voice quality reports that    
   are most closely related to the user experience, since the reporting    
   application resides in the endpoints, such as in SIP UAs (UA). Many    
   SIP UAs however may have limitations as to the footprint of the    
   software and as a result frugal reporting capabilities are 
   preferable. 

   RTCP reports are usually sent to other participating endpoints in a    
   session which can make collection of performance information by 
   administration or management systems too complex. In the usage   
   scenarios addressed in this memo, the data contained in RTCP XR VoIP    
   metrics reports (RFC3611 [4]) are forwarded to a central collection    
   server systems using SIP. 

   Applications residing in the server or elsewhere can aid in network    
   management to alleviate bandwidth constraints and also to support    
   customer service by identifying and acknowledging calls of poor    
   quality. Specifying such applications are however beyond the scope    
   of this paper. 

    

      Keeping it Simple 

   There is a large portfolio of quality parameters that can be    
   associated with VoIP, but only a minimal necessary number of    
   parameters are included on the RTCP-XR reports: 

     1. The codec type, as resulting from the SDP offer-answer           
     negotiation in SIP, 

     2. The burst gap loss density and max gap duration, since voice           
     cut-outs are the most annoying quality impairment in VoIP,  

     3. Round trip delay because it is critical to conversational 
     quality, 

     4. Conversational quality as a catch-all for other voice quality           
     impairments, such as random distributed packet loss, jitter,           
     annoying silent suppression effects, etc. 
 
 
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     In specific usage scenarios where other parameters are required,    
   designers can include other parameters beyond the scope of this    
   paper. 

   RTCP reports are best effort only, and though very useful have a    
   number of limitations as discussed in [3]. This must be considered    
   when using RTCP reports in managed networks. 

   This document defines a new SIP event package, vq-rtcpxr, and a new    
   MIME type, application/vq-rtcpxr, that enable the collection and    
   reporting of metrics that measure quality for RTP [3] sessions. The    
   definitions of the metrics used in the event package are based on    
   RTCP Extended Reports [4] and RTCP [3]; a mapping between the SIP    
   event parameters and the parameters within the aforementioned RFC's    
   is defined within this document in section 4.6.2. 

   Monitoring of voice quality is believed to be the highest priority    
   for usage of this mechanism and as such, the metrics in the event    
   package are largely tailored for voice quality measurements. The    
   event package is designed to be extensible. However the negotiation    
   of such extensions is not defined in this document. 

   The event package supports reporting both the voice quality metrics    
   for both inbound and outbound directions.  Voice quality metrics for    
   the inbound direction can generally be computed locally by the    
   reporting endpoint however voice quality metrics for the outbound    
   direction are computed by the remote endpoint and sent to the    
   reporting endpoint using the RTCP Extended Reports [4]. 

   Configuration of usage of the event package is not covered in this    
   document. It is the recommendation of this document that the SIP    
   configuration framework [8] be used. The authors have defined a    
   configuration dataset that would facilitate this support in section    
   5.8. 

   The event package SHOULD be used with the SUBSCRIBE/NOTIFY method   
   however it MAY be also used with the PUBLISH method for backward    
   compatibility with some existing implementations. Message flow    
   examples for both methods are provided in this document. 

2. Terminology 

      The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL 
   NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",  "MAY", and    
   "OPTIONAL" in this document are to be interpreted as described in    
   RFC 2119 [1]. 

 
 
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3. SIP Events for Voice over IP Performance Reporting   

   This document defines a SIP events package [5] for Voice over IP    
   performance reporting. A SIP UA can send these events to an entity    
   which can make the information available to other applications. For    
   purposes of illustration, the entities involved in SIP vq-rtcpxr    
   event reporting will be referred to as follows: 

   o  REPORTER is an entity involved in the measurement and reporting of 
      media quality i.e. the SIP UA involved in a media session. 

   o  COLLECTOR is an entity that receives SIP vq-rtcpxr events. A      
      COLLECTOR may be a proxy server or another entity that is capable      
      of supporting SIP vq-rtcpxr events. 

3.1. SUBSCRIBE/NOTIFY method  

   The REPORTER SHOULD send the voice quality metric reports using the    
   NOTIFY method.  The COLLECTOR SHALL send a SUBSCRIBE to the REPORTER    
   to explicitly establish the relationship. Configuration of an address    
   of the COLLECTOR is not needed as explained below. 

   The REPORTER MUST NOT send any vq-rtcpxr events if a COLLECTOR    
   address has not been configured. 

   The REPORTER populates the Request-URI according to the rules for an 
   in-dialog request. 

   The COLLECTOR MAY send a SUBSCRIBE to a SIP Proxy acting on behalf    
   of the reporting SIP UA's. 

3.2. PUBLISH method 

   A SIP UA that supports this specification MAY also send the service    
   quality metric reports using the PUBLISH method, however this    
   approach SHOULD NOT be used in unmanaged Internet services. The    
   Publish method MAY be supported for backward compatibility with    
   existing implementations. 

   The REPORTER MAY therefore populate the Request-URI of the PUBLISH    
   method with the address of the COLLECTOR. To ensure security of SIP    
   proxies and the COLLECTOR, the REPORTER MUST be configured with the    
   address of the COLLECTOR, preferably using the SIP UA configuration    
   framework [8], as described in section 5.8. 



 
 
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   It is recommended that the REPORTER send an OPTIONS message to the    
   COLLECTOR to ensure support of the PUBLISH message. 
    

3.3 Multi-Party and Multi-Segment Calls 

   A voice quality metric report may be sent for each session    
   terminating at the REPORTER and may contain multiple report bodies.    
   For a multi-party call the report MAY contain report bodies for the    
   session between the reporting endpoint and each remote endpoint for    
   which there was an RTP session during the call. 

   Multi-party services such as call hold and call transfer can result    
   in the user participating in a series of concatenated sessions,    
   potentially with different choices of codec or sample rate, although    
   these may be perceived by the user as a single call.  A REPORTER MAY    
   send a voice quality metric report at the end of each session or MAY    
   send a single voice quality metric report containing a report body    
   for each segment of the call. 

 
3.3. Overload Avoidance 

 
   Users of this extension should ensure they implement general SIP  
   mechanisms for avoiding overload.  For instance, an overloaded proxy  
   or COLLECTOR MUST send a 503 Service Unavailable or other 5xx esponse  
   with an appropriate Retry-After time specified. REPORTERs MUST act on  
   these responses and respect the retry after time interval. In  
   addition, future SIP extensions to better handle overload as covered 
   in [14] should be followed as they are standardized. 

   To avoid overload of SIP Proxies or COLLECTORS it is important to do  
   capacity planning and to minimize the number of reports that are 
   sent. 

    Approaches to avoiding overload include: 

  
     a. Send only one report at the end of each call   

     b. Use interval reports only on "problem" calls that are being     
        closely monitored 

     c. Limit the number of alerts that can be sent to a maximum of one 
        per call. 

 
 
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4. Event Package Formal Definition  

4.1. Event Package Name 

   This document defines a SIP Event Package as defined in RFC 3265 [5]. 

4.2. Event Package Parameters  

   No event package parameters are defined. 

4.3. SUBSCRIBE Bodies   

   SUBSCRIBE bodies are described by this specification. 

4.4. Subscription Duration  

   Subscriptions to this event package MAY range from minutes to weeks.    
   Subscriptions in hours or days are more typical and are RECOMMENDED.    
   The default subscription duration for this event package is one hour. 

4.5. NOTIFY and PUBLISH Bodies  

   There are three notify bodies: a Session report, an Interval session    
   report, and an Alert report. 

   The Session report SHOULD be used for reporting when a voice media   
   session terminates or when a media change occurs, such as a codec    
   change or a session forks and MUST NOT be used for reporting at    
   arbitrary points in time. This report MUST be used for cumulative    
   metric reporting and the report timestamps MUST be from the start    
   of a media session to the time at which the report is generated. 

   The Interval report SHOULD be used for periodic or interval    
   reporting and MUST NOT be used for reporting for the complete    
   media session. This report is intended to capture short duration    
   metric reporting and the report intervals SHOULD be non-overlapping 
   time windows.   

   The Alert report MAY be used when voice quality degrades during a    
   session.  The time window to which an Alert report relates MAY be a 
   short time interval or from the start of the call to the point the 
   alert is generated; this time window SHOULD be selected to provide 
   the most useful information to support problem diagnosis. 

   Session, Interval and Alert reports MUST populate the metrics with    
   values that are measured over the interval explicitly defined by    
   the "start" and "stop" timestamps. 
 
 
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   This specification defines a new MIME type application/vq-rtcpxr    
   which is a text encoding of the RTCP and RTCP-XR statistics with    
   some additional metrics and correlation information. 

4.6. Voice Quality Event Syntax and Semantics   

   This section describes the syntax extensions required for event    
   publication in SIP. The formal syntax definitions described in this    
   section are expressed in the Augmented BNF [6] format used in SIP    
   [2], and contains references to elements defined therein. 

   Additionally, the definition of the timestamp format is provided in    
   [7]. Note that most of the parameters are optional. In practice, most    
   implementations will send a subset of the parameters. It is not the    
   intention of this document to define what parameters may or may not    
   be useful for monitoring the quality of a voice session, but to    
   enable reporting of voice quality.  As such, the syntax allows the    
   implementer to choose which metrics are most appropriate for their    
   solution.  As there are no "invalid", "unknown", or "not applicable"    
   values in the syntax, the intention is to exclude any parameters for    
   which values are not available, not applicable, or unknown. 

   The authors recognize that implementers may need to add new parameter 
   lines to the reports and new metrics to the existing parameter lines. 
   The extension tokens are intended to fulfill this need. 

4.6.1. ABNF Syntax Definition  

      VQReportEvent  =  AlertReport /  SessionReport / IntervalReport 
 
      SessionReport = "VQSessionReport" [COLON CallTerm] CRLF 
                  LocalMetrics [CRLF RemoteMetrics]  
                  [DialogID]  
      ; CallTerm indicates the final report of a session. 
 
      IntervalReport = "VQIntervalReport" CRLF  
                  LocalMetrics [CRLF RemoteMetrics]  
                  [DialogID]   
 
      LocalMetrics  = "LocalMetrics" COLON CRLF Metrics  
 
      RemoteMetrics = "RemoteMetrics" COLON CRLF Metrics    
 
      AlertReport   = "VQAlertReport" COLON  
            MetricType WSP Severity WSP Direction CRLF  
            "Metrics:" CRLF  
            Metrics  
            [CRLF "RemoteMetrics:" CRLF Metrics]  
 
 
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            [DialogID]     
 
      Metrics = TimeStamps CRLF  
       
        [SessionDescription CRLF]  
         CallID CRLF  
         FromID CRLF  
         ToID CRLF  
         LocalAddr CRLF  
         RemoteAddr CRLF  
         [JitterBuffer CRLF]  
         [PacketLoss CRLF]  
         [BurstGapLoss CRLF] 
         [Delay CRLF]  
         [Signal CRLF]  
         [QualityEstimates CRLF]  
         *(Extension CRLF)   
 
      ; Timestamps are provided in Coordinated Universal Time (UTC)  
      ; using the ABNF format provided in RFC3339,  
      ;  "Date and Time on the Internet: Timestamps"  
      ; These timestamps SHOULD reflect, as closely as  
      ; possible, the actual time during which the media session  
      ; was running to enable correlation to events occurring  
      ; in the network infrastructure and to accounting records  
 
      TimeStamps = "Timestamps" COLON StartTime WSP StopTime  
      StartTime  = "START" EQUAL date-time  
      StopTime   = "STOP" EQUAL date-time        
 
      ; SessionDescription provides a shortened version of the  
      ; session SDP but contains only the relevant parameters for  
      ; session quality reporting purposes  
 
      SessionDescription  = "SessionDesc" COLON  
         [PayloadType WSP]  
         [PayloadDesc WSP]  
         [SampleRate WSP]  
         [FrameDuration WSP] 
         [FrameOctets WSP]      
         [FramesPerPacket WSP]  
         [PacketsPerSecond WSP]  
         [FmtpOptions WSP]  
         [PacketLossConcealment WSP]  
         [SilenceSuppressionState]  
         *(WSP Extension)  
 
      ; PayloadType provides the PT parameter used in the RTP packets  
      ; i.e. the codec used for decoding received RTP packets  

 
 
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      ; IANA registered values SHOULD be used where possible.  
 
      PayloadType  = "PT" EQUAL (1*3DIGIT)   
 
      ; PayloadDesc provides a text description of the codec  
      ; The abbreviated Standard name for the codec SHOULD be used 
      ; (for example "G.729A")  
       
      PayloadDesc  = "PD" EQUAL (word / DQUOTE word-plus DQUOTE) 
  
      ; SampleRate reports the rate at which voice was sampled  
      ; in the case of narrowband codecs, this value will typically 
      ; be 8000.  
      ; For codecs that are able to change sample rates the lowest and  
      ; highest sample rates MUST be reported (e.g. 8000;16000).  
 
      SampleRate = "SR" EQUAL (1*6DIGIT) *(SEMI (1*66DIGIT))  
 
      ; FrameDuration can be combined with the FramesPerPacket 
      ; to determine the packetization rate; the units for 
      ; FrameDuration are milliseconds.  
 
      FrameDuration = "FD" EQUAL (1*4DIGIT)  
 
      ; FrameOctets provides the number of octets in each frame 
      ; at the time the report is generated (i.e. last value) 
      ; This MAY be used where FrameDuration is not available  
 
      FrameOctets  = "FO" EQUAL (1*5DIGIT)  
 
      ; FramesPerPacket provides the number of frames in each RTP 
      ; packet at the time the report is generated 
 
      FramesPerPacket = "FPP" EQUAL (1*2DIGIT)  
 
      ; Packets per second provides the average number of packets 
      ; that are transmitted per second, as at the time the report is 
      ; generated.  
 
      PacketsPerSecond = "PPS" EQUAL (1*5DIGIT)    
 
      ; FMTP options from SDP.  Note that the parameter is delineated  
      ; by " " to avoid parsing issues in transitioning between SDP and  
      ; SIP parsing  
 
      FmtpOptions = "FMTP" EQUAL DQUOTE word-plus DQUOTE  
 
      ; PacketLossConcealment indicates whether a PLC algorithm was  
      ; or is being used for the session.  The values follow the same  

 
 
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      ; numbering convention as RFC 3611[4]. 
      ; 0 - unspecified  
      ; 1 - disabled  
      ; 2 - enhanced  
      ; 3 - standard  
 
      PacketLossConcealment  = "PLC" EQUAL ("0" / "1" / "2" / "3")  
 
      ; SilenceSuppressionState indicates whether silence suppression,  
      ; also known as Voice Activity Detection (VAD) is enabled.  
 
      SilenceSuppressionState  = "SSUP" EQUAL ("on" / "off") 
 
      ; CallId provides the call id from the SIP dialog  
 
      CallID  =  "CallID" COLON Call-ID-Parm  
 
      ; FromID provides the identification of the reporting endpoint  
      ; of the media session [2].  
 
      FromID = "FromID" COLON from-spec  
 
      ; ToID provides the identification of the remote endpoint  
      ; of the media session [2].  
 
      ToID = "ToID" COLON (name-addr/addr-spec)      
 
      ; LocalAddr provides the IP address, port and ssrc of the  
      ; endpoint/UA which is the receiving end of the stream being 
      ; measured.  
 
      LocalAddr   = "LocalAddr" COLON IPAddress WSP Port WSP Ssrc  
 
      ; RemoteAddr provides the IP address, port and ssrc of the  
      ; the source of the stream being measured.  
 
      RemoteAddr  = "RemoteAddr" COLON IPAddress WSP Port WSP Ssrc  
 
      ; For clarification, the LocalAddr in the LocalMetrics report  
      ; MUST be the RemoteAddr in the RemoteMetrics report.  
      IPAddress   = "IP" EQUAL IPv6address / IPv4address  
      Port        = "PORT" EQUAL 1*DIGIT  
      Ssrc        = "SSRC" EQUAL ( ''0x'' 1*8HEXDIG)  
 
      JitterBuffer = "JitterBuffer" COLON  
 
         [JitterBufferAdaptive WSP]  
         [JitterBufferRate WSP]  
         [JitterBufferNominal WSP]  

 
 
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         [JitterBufferMax WSP]  
         [JitterBufferAbsMax]  
         *(WSP Extension)    
 
      ; JitterBufferAdaptive indicates whether the jitter buffer in the  
      ; endpoint is adaptive, static, or unknown.  
      ; The values follow the same numbering convention as RFC3611.  
      ; For more details, please refer to that document.  
      ; 0 - unknown  
      ; 1 - reserved  
      ; 2 - non-adaptive  
      ; 3 - adaptive  
 
      JitterBufferAdaptive  = "JBA" EQUAL ("0" / "1" / "2" / "3")  
 
      ; JitterBuffer metric definitions are provided in RFC3611  
 
      JitterBufferRate      = "JBR" EQUAL (1*2DIGIT) ;0-15  
      JitterBufferNominal   = "JBN" EQUAL (1*5DIGIT) ;0-65535  
      JitterBufferMax       = "JBM" EQUAL (1*5DIGIT) ;0-65535  
      JitterBufferAbsMax    = "JBX" EQUAL (1*5DIGIT) ;0-65535  
 
      ; PacketLoss metric definitions are provided in RFC3611  
 
      PacketLoss = "PacketLoss" COLON  
                 [NetworkPacketLossRate WSP]  
                 [JitterBufferDiscardRate]  
                 *(WSP Extension)  
 
      NetworkPacketLossRate =  
 
        "NLR" EQUAL (1*3DIGIT ["." 1*2DIGIT]) ;percentage  
 
      JitterBufferDiscardRate =  
 
        "JDR" EQUAL (1*3DIGIT ["." 1*2DIGIT]) ;percentage     
 
      ; BurstGapLoss metric definitions are provided in RFC3611 [4]  
 
      BurstGapLoss = "BurstGapLoss" COLON  
 
         [BurstLossDensity WSP]  
         [BurstDuration WSP]  
         [GapLossDensity WSP]  
         [GapDuration WSP]  
         [MinimumGapThreshold]  
         *(WSP Extension)     
 
      BurstLossDensity =  

 
 
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       "BLD" EQUAL (1*3DIGIT ["." 1*2DIGIT]) ;percentage      
 
      BurstDuration =  
       "BD" EQUAL (1*7DIGIT) ;0-3,600,000 -- milliseconds   
 
      GapLossDensity =  
       "GLD" EQUAL (1*3DIGIT ["." 1*2DIGIT]) ;percentage   
 
      GapDuration =  
       "GD" EQUAL (1*7DIGIT) ;0-3,600,000 -- milliseconds   
 
      MinimumGapThreshold =  
       "GMIN" EQUAL (1*3DIGIT) ;1-255     
 
      Delay = "Delay" COLON  
         [RoundTripDelay WSP]  
         [EndSystemDelay WSP]  
         [OneWayDelay WSP]  
         [SymmOneWayDelay WSP] 
         [InterarrivalJitter WSP]  
         [MeanAbsoluteJitter]  
         *(WSP Extension)  
 
      ; RoundTripDelay SHALL be measured as defined in RFC3550 [3].  
 
      RoundTripDelay = "RTD" EQUAL (1*5DIGIT) ;0-65535   
 
      ; EndSystemDelay metric is defined in RFC 3611 [4]  
 
      EndSystemDelay = "ESD" EQUAL (1*5DIGIT) ;0-65535     
 
      ; OneWayDelay is defined in RFC2679  
 
      OneWayDelay = "OWD" EQUAL (1*5DIGIT) ;0-65535  
 
      ; SymmOneWayDelay is defined as half the sum of RoundTripDelay  
 
      ; and the EndSystemDelay values for both endpoints.  
 
      SymmOneWayDelay = ''SOWD'' EQUAL (1*5DIGIT); 0-65535     
 
      ; Interarrival Jitter is measured as defined RFC 3550  
 
      InterarrivalJitter = "IAJ" EQUAL (1*5DIGIT) ;0-65535     
 
      ; Mean Absolute Jitter is measured as defined  
 
      ; by ITU-T G.1020 [10] where it is known as MAPDV  
 

 
 
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      MeanAbsoluteJitter = "MAJ" EQUAL (1*5DIGIT);0-65535  
 
      ; Signal metrics definitions are provided in RFC 3611  
 
      Signal = "Signal" COLON  
         [SignalLevel WSP]  
         [NoiseLevel WSP]  
         [ResidualEchoReturnLoss]  
         *(WSP Extension)    
 
      ; SignalLevel will normally be a negative value  
      ; the absence of the negative sign indicates a positive value 
  
 
     ; where the signal level is negative, the sign MUST be included.  
      ; This metric applies to the speech signal decoded from the  
      ; received packet stream.  
 
      SignalLevel = "SL" EQUAL (["-"] 1*2DIGIT)     
 
      ; NoiseLevel will normally be negative and the sign MUST be 
      ; explicitly included.  
      ; The absence of a sign indicates a positive value  
      ; This metric applies to the speech signal decoded from the  
      ; received packet stream.  
 
      NoiseLevel  = "NL" EQUAL (["-"] 1*2DIGIT)     
 
      ; Residual Echo Return Loss (RERL) the ratio between   
      ; the original signal and the echo level as measured after   
      ; echo cancellation or suppression has been applied.  
      ; Expressed in decibels (dB). This is typically a positive 
      ; value.  
      ; This metric relates to the proportion of the speech signal  
      ; decoded from the received packet stream that is reflected  
      ; back in the encoded speech signal output in the transmitted  
      ; packet stream (i.e. will affect the REMOTE user's conversational 
      ; quality). To support the diagnosis of echo related problems 
      ; experienced by the local user of the device generating a report 
      ; according to this document, the value of RERL reported via 
      ; the RTCP XR VoIP Metrics payload SHOULD be reported in the 
      ; RemoteMetrics set of data.  
 
      ResidualEchoReturnLoss = "RERL" EQUAL (1*3DIGIT)  
 
      ; Voice Quality estimation metrics  
      ; Each quality estimate has an optional associated algorithm.  
      ; These fields permit the implementation to use a variety  
      ; of different calculation methods for each type of metric  

 
 
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      QualityEstimates  = "QualityEst" COLON  
         [ListeningQualityR WSP]  
         [RLQEstAlg WSP]  
         [ConversationalQualityR WSP]  
         [RCQEstAlg WSP]  
         [ExternalR-In WSP]  
         [ExtRInEstAlg WSP]  
         [ExternalR-Out WSP]  
         [ExtROutEstAlg WSP]  
         [MOS-LQ WSP]  
         [MOSLQEstAlg WSP]  
         [MOS-CQ WSP]  
         [MOSCQEstAlg WSP]  
         [QoEEstAlg]  
         *(WSP Extension)  
 
      ListeningQualityR = "RLQ" EQUAL (1*3DIGIT) ; 0 - 120  
 
      RLQEstAlg = "RLQEstAlg" EQUAL word ; "P.564", or other  
 
      ConversationalQualityR = "RCQ" EQUAL (1*3DIGIT) ; 0 - 120   
 
      RCQEstAlg = "RCQEstAlg" EQUAL word ; "P.564", or other    
 
      ; ExternalR-In is measured by the local endpoint for incoming  
      ; connection on "other" side of this endpoint  
      ;   e.g. Phone A <---> Bridge <----> Phone B  
      ;   ListeningQualityR = quality for Phone A ----> Bridge path  
      ;   ExternalR-In = quality for Bridge <---- Phone B path    
 
      ExternalR-In = "EXTRI" EQUAL (1*3DIGIT) ; 0 - 120    
 
      ExtRInEstAlg = "ExtRIEstAlg" EQUAL word ; "P.564" or other   
 
      ; ExternalR-Out is copied from RTCP XR message received from the  
      ; remote endpoint on "other" side of this endpoint  
      ;   e.g. Phone A <---> Bridge <----> Phone B  
      ;   ExternalR-Out = quality for Bridge -----> Phone B path   
 
      ExternalR-Out = "EXTRO" EQUAL (1*3DIGIT) ; 0 - 120   
 
      ExtROutEstAlg = "ExtROEstAlg" EQUAL word ; "P.564" or other     
 
      MOS-LQ = "MOSLQ" EQUAL (DIGIT ["." 1*3DIGIT]) ; 0.0 - 4.9   
 
      MOSLQEstAlg = "MOSLQEstAlg" EQUAL word ; "P.564" or other  
 
      MOS-CQ = "MOSCQ" EQUAL (DIGIT ["." 1*3DIGIT])  ; 0.0 - 4.9  

 
 
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      MOSCQEstAlg = "MOSCQEstAlg" EQUAL word ; "P.564" or other  
 
      ; alternative to the separate estimation algorithms  
      ; for use when the same algorithm is used for all measurements  
 
      QoEEstAlg = "QoEEstAlg" EQUAL word; "P.564" or other  
      ; DialogID provides the identification of the dialog with  
      ; which the media session is related.  This value is taken  
      ; from the SIP header.  
 
      DialogID  = "DialogID" COLON Call-ID-Parm *(SEMI did-parm)  
 
      did-parm  = to-tag / from-tag / word  
 
      to-tag    = "to-tag" EQUAL token  
 
      from-tag  = "from-tag" EQUAL token  
 
      ; MetricType provides the metric on which a notification of  
      ; threshold violation was based.  The more commonly used metrics  
      ; for alerting purposes are included here explicitly and the  
      ; token parameter allows for extension  
 
      MetricType = "Type" EQUAL "RLQ" / "RCQ" / "EXTR" /  
         "MOSLQ" / "MOSCQ" /  
         "BD" / "NLR" / "JDR" /  
         "RTD" / "ESD" / "IAJ" /  
         "RERL" / "SL" / "NL" / Extension  
 
      Direction = "Dir" EQUAL "local" / "remote"  
      Severity  = "Severity" EQUAL "Warning" / "Critical" /  
         "Clear"  
 
      Call-ID-Parm =  word [ "@" word ]      
 
      ; General ABNF notation from RFC5234  
 
      CRLF =  %x0D.0A  
      DIGIT =  %x30-39  
      WSP   =  SP / HTAB ; white space  
      SP    =  " "  
      HTAB  =  %x09 ; horizontal tab  
      HEXDIG =  DIGIT / "A" / "B" / "C" / "D" / "E" / "F" /   
                   "a" / "b" / "c" / "d" / "e" / "f"  
      DQUOTE  =  %x22 ; " (Double Quote)     
      ALPHA   =  %x41-5A / %x61-7A   ; A-Z / a-z      
 
      ; ABNF notation from RFC3261  

 
 
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      alphanum  =  ALPHA / DIGIT  
      LWS  =  [*WSP CRLF] 1*WSP ; linear whitespace  
      SWS  =  [LWS] ; sep whitespace  
      SEMI =  SWS ";" SWS ; semicolon  
      EQUAL   =  SWS "=" SWS ; equal  
      COLON   =  SWS ":" SWS ; colon  
      token       =  1*(alphanum / "-" / "." / "!" / "%" / "*"  
                        / "_" / "+" / "`" / "'" / "~" )   
      IPv4address    =  1*3DIGIT "." 1*3DIGIT "." 1*3DIGIT "." 1*3DIGIT  
      IPv6address    =  hexpart [ ":" IPv4address ]  
      hexpart        =  hexseq / hexseq "::" [ hexseq ] / "::"  
                            [ hexseq ]  
      hexseq         =  hex4 *( ":" hex4)  
      hex4           =  1*4HEXDIG   
 
      ; ABNF notation from RFC3339  
 
      date-fullyear   = 4DIGIT ; e.g. 2006   
      date-month      = 2DIGIT ; e.g. 01 or 11  
      date-mday       = 2DIGIT ; e.g. 02 or 22   
      time-hour       = 2DIGIT ; e.g. 01 or 13   
      time-minute     = 2DIGIT ; e.g. 03 or 55 
      time-second     = 2DIGIT ; e.g. 01 or 59  
      time-secfrac    = "." 1*DIGIT  
      time-numoffset  = ("+" / "-") time-hour ":" time-minute  
      time-offset     = "Z" / time-numoffset  
      partial-time = time-hour ":" time-minute ":" time-second   
   [time-secfrac]  
      full-date    = date-fullyear "-" date-month "-" date-mday  
      full-time    = partial-time time-offset  
      date-time       = full-date "T" full-time       ; 
      ; Miscellaneous definitions   
      ;  
 
      Extension = word-plus  
 
      word  =  1*(alphanum / "-" / "." / "!" / "%" / "*" /  
         "_" / "+" / "`" / "'" / "~" /  
         "(" / ")" / "<" / ">" /  
         ":" / "\" / DQUOTE /  
         "/" / "[" / "]" / "?" )  
 
      word-plus =  1*(alphanum /  "-"  /  "."  /  "!"  / "%" / "*" /  
         "_"  /  "+"  /  "`"  /  "'"  /  "~"  /  
         "("  /  ")"  /  "<"  /  ">"  /  ":"  /  
         "\"  /  "/"  /  "["  /  "]"  /  "?"  /  
         "{"  /  "}"  /  "="  /  " ")  
 

 
 
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4.6.2. Parameter Definitions and Mappings  

 
   Parameter values, codec types and other aspects of the endpoints may 
   change dynamically during a session.  The reported values of metrics 
   and configuration parameters SHALL be the current value at the time 
   the report is generated.   

   The Packet Loss Rate and Packet Discard Rate parameters are 
   calculated over the period between the starting and ending timestamps 
   for the report.  These are normally calculated from a count of the 
   number of lost or discarded packets divided by the count of the 
   number of packets, and hence are based on the current values of these 
   counters at the time the report was generated. 

   Packet delay variation, signal level, noise level, echo level are 
   computed as running or interval averages, based on the appropriate 
   standard (e.g. RFC3550 for PDV) and the sampled value of these 
   running averages is reported. 

   Delay, packet size, jitter buffer size and codec related data may 
   change during a session and the current value of these parameters is 
   reported as sampled at the time the report is generated. 

4.6.2.1.  
   General mapping percentages from 8 bit, fixed point numbers  

   RFC3611 uses an 8 bit, fixed point number with the binary point at    
   the left edge of the field.  This value is calculated by dividing    
   the total number of packets lost by the total number of packets    
   expected and multiplying the result by 256, and taking the integer    
   part.  

   For any RTCP XR parameter in this format, to map into the equivalent    
   SIP vq-rtcpxr parameter, simply reverse the equation i.e. divide by    
   256 and taking the integer part.   

4.6.2.2. Timestamps  

   Following SIP and other IETF convention, timestamps are provided in 
   Coordinated Universal Time (UTC) using the ABNF format provided in    
   IETF RFC3339 [7]. These timestamps SHOULD reflect, as closely as 
   possible, the actual time during which the media session was running 
   to enable correlation to related events occurring in the network and 
   to accounting or billing records.      


 
 
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4.6.2.3. SessionDescription  

   The parameters in this field provide a shortened version of the    
   session SDP(s), containing only the relevant parameters for session    
   quality reporting purposes. Where values may change durina a    
   session, for example a codec may change rate, then the most recent 
   value of the parameter is reported. 

         Payload Type  

   This is the "payload type" parameter used in the RTP packets i.e. the    
   codec. This field can also be mapped from the SDP "rtpmap" attribute    
   field "payload type". IANA registered types SHOULD be used.  

         Payload Desc  

    

   This parameter provides a text name for the codec used in this    
   session.   

         Sample Rate  

   This parameter is mapped from the SDP "rtpmap" attribute field    
   "clock rate". The field provides the rate at which voice was sampled,    
   measured in Hertz (Hz).     

         Frame Duration  

   This parameter is not contained in RTP or SDP but can usually be    
   obtained from the device codec. The field reflects the amount of    
   voice content in each frame within the RTP payload, measured in    
   milliseconds. Note this value can be combined with the    
   FramesPerPacket to determine the packetization rate.       

         Frame Octets   

   This parameter is not contained in RTP or SDP but is usually provided    
   by the device codec. The field provides the number of octets in each    
   frame within the RTP payload. This field is usually not provided when 
   the FrameDuration is provided. 

         Frames Per Packet  

   This parameter is not contained in RTP or SDP but can usually be    
   obtained from the device codec.  This field provides the number of    

 
 
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   frames in each RTP packet. Note this value can be combined with the    
   FrameDuration to determine the packetization rate.  

         Packets Per Second  

   This parameter is not contained in RTP or SDP but can usually be    
   obtained from the device codec. Packets per second provides the    
   (rounded) number of RTP packets that are transmitted per second.  

         FMTP Options 

   This parameter is taken directly from the SDP attribute "fmtp".    

         Silence Suppression State   

   This parameter does not correspond to SDP, RTP, or RTCP XR. It    
   indicates whether silence suppression, also known as Voice Activity    
   Detection (VAD) is enabled for the identified session.  

         Packet Loss Concealment  

   This value corresponds to "PLC" in RFC3611 in the VoIP Metrics Report    
   Block. The values defined by RFC3611 are reused by this  
   recommendation and therefore no mapping is required.  

4.6.2.4. LocalAddr 

   This field provides the IP address, port and synchronization source    
   (SSRC) for the session from the perspective of the endpoint that is    
   measuring performance.  The IPAddress can be IPv4 or IPv6 format. The 
   SSRC is taken from SDP, RTCP, or RTCP XR input parameters.  

   In the presence of NAT, the MAPPED-ADDRESS as reported by the STUN    
   [9] server (RFC 3489) MUST be reported, since the internal IP address    
   is not visible to the network operator. 

4.6.2.5. RemoteAddr  

   This field provides the IP address, port and ssrc of the session peer    
   from the perspective of the remote endpoint measuring performance. In    
   the presence of NAT, the MAPPED-ADDRESS as reported by the STUN [9]    
   server (RFC 3489bis) MUST be reported, since the internal IP address    
   is not visible to the network operator.  

    


 
 
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4.6.2.6. Jitter Buffer Parameters  

         Jitter Buffer Adaptive   

   This value corresponds to "JBA" in RFC3611 in the VoIP Metrics Report    
   Block. The values defined by RFC3611 are unchanged and therefore no    
   mapping is required. 

         Jitter Buffer Rate  

   This value corresponds to "JB rate" in RFC3611 in the VoIP Metrics    
   Report Block. The parameter does not require any conversion. 

         Jitter Buffer Nominal  

   This value corresponds to "JB nominal" in RFC3611 in the VoIP Metrics       
   Report Block. The parameter does not require any conversion. 

         Jitter Buffer Max  

   This value corresponds to "JB maximum" in RFC3611 in the VoIP Metrics    
   Report Block. The parameter does not require any conversion. 

         Jitter Buffer Abs Max     

   This value corresponds to "JB abs max" in RFC3611 in the VoIP Metrics    
   Report Block. The parameter does not require any conversion. 

4.6.2.7. Packet Loss Parameters    

   This value corresponds to "loss rate" in RFC3611 in the VoIP Metrics    
   Report Block. For conversion, see "General mapping percentages from 8    
   bit, fixed point numbers". 

         Jitter Buffer Discard Rate  

   This value corresponds to "discard rate" in RFC3611 in the VoIP    
   Metrics Report Block.  For conversion, see "General mapping    
   percentages from 8 bit, fixed point numbers". 

 
4.6.2.8. Burst/Gap Parameters  

         Burst Loss Density  



 
 
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   This value corresponds to "burst density" in RFC3611 in the VoIP    
   Metrics Report Block. For conversion, see "General mapping    
   percentages from 8 bit, fixed point numbers". 

         Burst Duration   

   This value corresponds to "burst duration" in RFC3611 in the VoIP    
   Metrics Report Block. This value requires no conversion; the exact    
   value sent in an RTCP XR VoIP Metrics Report Block can be included in    
   the SIP vq-rtcpxr parameter. 

         Gap Loss Density   

   This value corresponds to "gap density" in RFC3611 in the VoIP    
   metrics Report Block. 

         Gap Duration   

   This value corresponds to "gap duration" in RFC3611 in the VoIP    
   Metrics Report Block.  This value requires no conversion; the exact    
   value sent in an RTCP XR VoIP Metrics Report Block can be reported. 

         Minimum Gap Threshold  

   This value corresponds to "Gmin" in RFC3611 in the VoIP Metrics  
   Report Block. This value requires no conversion; the exact value sent    
   in an RTCP XR VoIP Metrics Report Block can be reported. 

4.6.2.9. Delay Parameters  

         Round Trip Delay   

   This value corresponds to "round trip delay" in RFC3611 in the VoIP    
   Metrics Report Block and may be measured using the method defined in    
   RFC3550. The parameter is expressed in milliseconds. 

         End System Delay   

   This value corresponds to "end system delay" in RFC3611 in the    
   VoIP Metrics Report Block. This parameter does not require any    
   conversion. The parameter is expressed in milliseconds. 

         Symmetric One Way Delay 

   This value is computed by adding Round Trip Delay to the local and    
   remote End System Delay and dividing by two. 

 
 
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         One Way Delay   

   This value SHOULD be measured using the methods defined in IETF    
   RFC2679. The parameter is expressed in milliseconds. 

         Inter-arrival Jitter   

   Inter-arrival jitter is defined in RFC 3550. The parameter is    
   expressed in milliseconds. 

         Mean Absolute Jitter   

   It is recommended that MAJ be measured as defined in ITU-T G.1020 
   [10]. This parameter is often referred to as MAPDV. The parameter is 
   expressed in milliseconds.  

Signal-related Parameters  
Signal-related Parameters  
4.6.2.10. Signal-related Parameters  

       Signal Level   

   This field corresponds to "signal level" in RFC3611 in the VoIP    
   Metrics Report Block. This field provides the voice signal    
   relative level is defined as the ratio of the signal level to a 0    
   dBm0 reference, expressed in decibels. This value can be used    
   directly without extra conversion. 

         Noise Level   

   This field corresponds to "noise level" in RFC3611 in the VoIP    
   Metrics Report Block. This field provides the ratio of the silent    
   period background noise level to a 0 dBm0 reference, expressed in    
   decibels.  This value can be used directly without extra conversion. 

         Residual Echo Return Loss (RERL)   

   This field corresponds to "RERL" in RFC3611 in the VoIP Metrics    
   Report Block.  This field provides the ratio between the original    
   signal and the echo level in decibels, as measured after echo    
   cancellation or suppression has been applied. This value can be used    
   directly without extra conversion. 

4.6.2.11.  Quality Scores  

         ListeningQualityR   

 
 
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   This field reports the listening quality expressed as an R factor    
   (per G.107).  This does not include the effects of echo or delay.    
   The range of R is 0-95 for narrowband calls and 0-120 for wideband    
   calls. Algorithms for computing this value SHOULD be compliant with    
   ITU-T Recommendations P.564 [11] and G.107 [12].  

         RLQEstAlg   

   This field provides a text name for the algorithm used to estimate    
   ListeningQualityR.  

         ConversationalQualityR   

   This field corresponds to "R factor" in RFC3611 in the VoIP Metrics    
   Report Block. This parameter provides a cumulative measurement of    
   voice quality from the start of the session to the reporting time.    
   The range of R is 0-95 for narrowband calls and 0-120 for wideband    
   calls. Algorithms for computing this value SHOULD be compliant with    
   ITU-T Recommendation P.564 and G.107. Within RFC3611 a reported R 
   factor of 127 indicates that this parameter is unavailable; in    
   this case the ConversationalQualityR parameter MUST be omitted    
   from the vq-rtcpxr event.  

         RCQEstAlg   

   This field provides a text name for the algorithm used to estimate    
   ConversationalQualityR.  

         ExternalR-In   

   This field corresponds to "ext. R factor" in RFC3611 in the VoIP    
   Metrics Report Block.  This parameter reflects voice quality as    
   measured by the local endpoint for incoming connection on "other"    
   side (refer to RFC3611 for a more detailed explanation). The range of    
   R is 0-95 for narrowband calls and 0-120 for wideband calls.    
   Algorithms for computing this value SHOULD be compliant with ITU-T    
   Recommendation P.564 and G.107. Within RFC3611 a reported R factor    
   of 127 indicates that this parameter is unavailable; in this case the    
   ConversationalQualityR parameter MUST be omitted from the vq-rtcpxr    
   event.  

         ExtRInEstAlg  

   This field provides a text name for the algorithm used to estimate    
   ExternalR-In.  

         ExternalR-Out 
 
 
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   This field corresponds to "ext. R factor" in RFC3611 in the VoIP    
   Metrics Report Block.  Here, the value is copied from RTCP XR message    
   received from the remote endpoint on "other" side of this endpoint    
   refer to RFC3611 for a more detailed explanation). The range of R is    
   0-95 for narrowband calls and 0-120 for wideband calls.  Algorithms    
   for computing this value SHOULD be compliant with ITU-T    
   Recommendation P.564 and G.107. Within RFC3611 a reported R factor of    
   127 indicates that this parameter is unavailable; in this case the    
   ConversationalQualityR parameter SHALL be omitted from the vq-rtcpxr    
   event.  

         ExtROutEstAlg  

   This field provides a text name for the algorithm used to estimate    
   ExternalR-Out. Conversion of RFC3611 reported MOS scores for use in 
   reporting MOS-LQ and MOS-CQ MUST be performed by dividing the RFC3611 
   reported value by 10 if this value is less than or equal to 50 or 
   omitting the MOS-xQ parameter if the RFC3611 reported value is 127 
   (which indicates unavailable).  

         MOS-LQ   

   This field corresponds to "MOSLQ" in RFC3611 in the VoIP Metrics    
   Report Block.  This parameter is the estimated mean opinion score for    
   listening voice quality on a scale from 1 to 5, in which 5 represents    
   "Excellent" and 1 represents "Unacceptable". Algorithms for computing    
   this value SHOULD be compliant with ITU-T Recommendation P.564 [11].    
   This field provides a text name for the algorithm used to estimate    
   MOS-LQ.  

         MOS-CQ   

   This field corresponds to "MOSCQ" in RFC3611 in the VoIP Metrics    
   Report Block.  This parameter is the estimated mean opinion score for    
   conversation voice quality on a scale from 1 to 5, in which 5    
   represents excellent and 1 represents unacceptable. Algorithms for    
   computing this value SHOULD be compliant with ITU-T Recommendation    
   P.564 with regard to the listening quality element of the computed    
   MOS score.  

         MOSCQEstAlg   

   This field provides a text name for the algorithm used to estimate    
   MOS-CQ. 

         QoEEstAlg   

 
 
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   This field provides a text description of the algorithm used to    
   estimate all voice quality metrics. This parameter is provided as an    
   alternative to the separate estimation algorithms for use when the    
   same algorithm is used for all measurements. 

4.7. Message Flow and Syntax Examples 

   This section shows a number of message flow examples showing how the    
   event package works.  

4.7.1. End of Session Report using NOTIFY     

    Alice            Proxy/Registrar        Collector             Bob  
    |                    |                    |                    |  
    |                    |                    |                    |  
    | REGISTER Allow-Event:vq-rtcpxr F1       |                    |  
    |------------------->|                    |                    |  
    |      200 OK F2     |                    |                    |  
    |<-------------------|                    |                    |  
    |                    |  SUBSCRIBE Event:vq-rtcpxr F3           |  
    |                    |<-------------------|                    |  
    | SUBSCRIBE Event:vq-rtcpxr F4            |                    | 
    |<-------------------|                    |                    |  
    |     200 OK F5      |                    |                    |  
    |------------------->|                    |                    |  
    |                    |   200 OK F6        |                    |  
    |                    |------------------->|                    |  
    |      INVITE F7     |                    |                    |  
    |------------------->|                    |                    |  
    |                    |      INVITE F8     |                    |  
    |                    |---------------------------------------->|  
    |                    |      200 OK F9     |                    |  
    |                    |<----------------------------------------|  
    |     200 OK F10     |                    |                    |  
    |<-------------------|                    |                    |  
    |        ACK F11     |                    |                    |  
    |------------------->|                    |                    |  
    |                    |      ACK F12       |                    |  
    |                    |---------------------------------------->|  
    |        RTP         |                    |                    |  
    |<============================================================>|  
    |        RTCP, RTCP XR                    |                    |  
    |<============================================================>|  
    |                    |                    |                    |  
    |    BYE F13         |                    |                    |  
    |------------------->|      BYE F14       |                    |  
    |                    |---------------------------------------->|  
    |                    |     200 OK F15     |                    |  
    |                    |<----------------------------------------|  
 
 
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    |     200 OK F16     |                    |                    |  
    |<-------------------|                    |                    |  
    |  NOTIFY Event:vq-rtcpxr F17             |                    |  
    |------------------->|                    |                    |  
    |                    | NOTIFY Event:vq-rtcpxr F18              |  
    |                    |------------------->|                    |  
    |                    |     200 OK F19     |                    |  
    |                    |<-------------------|                    |  
    |     200 OK F20     |                    |                    |  
    |<-------------------|                    |                    |  
 
   Figure 1. Summary report with NOTIFY sent after session termination.  

   In the call flow depicted in Figure 1, the following message format 
   is sent in F17:  

      NOTIFY sip:collector@example.org SIP/2.0  
      Via: SIP/2.0/UDP pc22.example.org;branch=z9hG4bK3343d7  
      Max-Forwards: 70  
      To: <sip:collector@example.org>;tag=43524545  
      From: Alice <sip:alice@example.org>;tag=a3343df32  
      Call-ID: 1890463548@alice.example.org  
      CSeq: 4321 NOTIFY  
      Contact: <sip:alice@pc22.example.org>  
      Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER,  
      SUBSCRIBE, NOTIFY  
      Event: vq-rtcpxr  
      Accept: application/sdp, message/sipfrag  
      Subscription-State: active;expires=3600  
      Content-Type: application/vq-rtcpxr  
      Content-Length: ...  
 
      VQSessionReport : CallTerm 
      LocalMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z 
      SessionDesc:PT=0 PD=PCMU SR=8000 FD=20 FO=160 FPP=1 PPS=50  
                      PLC=3 SSUP=on  
      CallID: 6dg37f1890463  
      FromID: Alice <sip:alice@example.org>  
      ToID: Bill <sip:bill@elpmaxe.org>  
      LocalAddr:IP=10.10.1.100 PORT=5000 SSRC=1a3b5c7d  
      RemoteAddr:IP=11.1.1.150 PORT=5002 SSRC=0x2468abcd  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  

 
 
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      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-18 NL=-50 RERL=55  
      QualityEst:RLQ=88 RCQ=85 EXTRI=90 MOSLQ=4.1 MOSCQ=4.0  
        QoEEstAlg=P.564  
      RemoteMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z 
      SessionDesc:PT=0 PD=PCMU SR=8000 FD=20 FO=160 FPP=1 PPS=50  
                      PLC=3 SSUP=on  
      CallID:6dg37f1890463 
      LocalAddr:IP=11.1.1.150 PORT=5002 SSRC=0x2468abcd  
      RemoteAddr:IP=10.10.1.100 PORT=5000 SSRC=0x1a3b5c7d  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-21 NL=-45 RERL=55  
      QualityEst:RLQ=90 RCQ=85 EXTRI=90 MOSLQ=4.3 MOSCQ=4.2  
        QoEEstAlg=P.564  
      DialogID:1890463548@alice.example.org;to-tag=8472761;   
        from-tag=9123dh311  
    

    

4.7.2. Mid Session Threshold Violation using NOTIFY   

Alice            Proxy/Registrar        Collector             Bob  
 |                    |                    |                    |  
 |                    |                    |                    |  
 | REGISTER Allow-Event:vq-rtcpxr F1       |                    |  
 |------------------->|                    |                    |  
 |      200 OK F2     |                    |                    |  
 |<-------------------|                    |                    |  
 |                    |  SUBSCRIBE Event:vq-rtcpxr F3           |  
 |                    |<-------------------|                    |  
 | SUBSCRIBE Event:vq-rtcpxr F4            |                    |  
 |<-------------------|                    |                    |  
 |     200 OK F5      |                    |                    |  
 |------------------->|                    |                    |  
 |                    |   200 OK F6        |                    |  
 |                    |------------------->|                    |  
 |      INVITE F7     |                    |                    |  
 |------------------->|                    |                    |  
 
 
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 |                    |      INVITE F8     |                    |  
 |                    |---------------------------------------->|  
 |                    |      200 OK F9     |                    |  
 |                    |<----------------------------------------|  
 |     200 OK F10     |                    |                    |  
 |<-------------------|                    |                    |  
 |        ACK F11     |                    |                    |  
 |------------------->|                    |                    |  
 |                    |      ACK F12       |                    |  
 |                    |---------------------------------------->|  
 |        RTP         |                    |                    |  
 |<============================================================>|  
 |        RTCP, RTCP XR                    |                    |  
 |<============================================================>|  
 |  NOTIFY Event:vq-rtcpxr F17             |                    |  
 |------------------->|                    |                    |  
 |                    | NOTIFY Event:vq-rtcpxr F18              |  
 |                    |------------------->|                    |  
 |                    |     200 OK F19     |                    |  
 |                    |<-------------------|                    |  
 |     200 OK F20     |                    |                    |  
 |<-------------------|                    |                    |  
 |                    |                    |                    |  
 |    BYE F13         |                    |                    |  
 |------------------->|      BYE F14       |                    |  
 |                    |---------------------------------------->|  
 |                    |     200 OK F15     |                    |  
 |                    |<----------------------------------------|  
 |     200 OK F16     |                    |                    |  
 |<-------------------|                    |                    |  
 |  NOTIFY Event:vq-rtcpxr F17             |                    |  
 |------------------->|                    |                    |  
 |                    | NOTIFY Event:vq-rtcpxr F18              |  
 |                    |------------------->|                    |  
 |                    |     200 OK F19     |                    |  
 |                    |<-------------------|                    |  
 |     200 OK F20     |                    |                    |  
 |<-------------------|                    |                    | 
 
Figure 2. Summary report sent during session with alert report. 

   In the call flow depicted in Figure 2, the following message format   
   is sent in F17:  

      PUBLISH sip:collector@example.org SIP/2.0  
      Via: SIP/2.0/UDP pc22.example.org;branch=z9hG4bK3343d7  
      Max-Forwards: 70        
      To: <sip:proxy@example.org>  
 
 
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      From: Alice <sip:alice@example.org>;tag=a3343df32  
      Call-ID: 1890463548@alice.example.org  
      CSeq: 4331 PUBLISH  
      Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER,  
      SUBSCRIBE, NOTIFY  
      Event: vq-rtcpxr  
      Accept: application/sdp, message/sipfrag  
      Content-Type: application/vq-rtcpxr  
      Content-Length: ...  
 
      VQSessionReport : CallTerm 
 
      LocalMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z  
      SessionDesc:PT=18 PD=G729 SR=8000 FD=20 FO=20 FPP=2 PPS=50  
                      FMTP="annexb=no" PLC=3 SSUP=on  
      CallID: 6dg37f1890463 
      FromID: Alice <sip:alice@example.org>  
      ToID: Bill <sip:bill@elpmaxe.org>  
      LocalAddr:IP=10.10.1.100 PORT=5000 SSRC=0x2468abcd  
      RemoteAddr:IP=11.1.1.150 PORT=5002 SSRC=1357efff  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-21 NL=-50 RERL=55  
      QualityEst:RLQ=90 RCQ=85 EXTRI=90 MOSLQ=4.2 MOSCQ=4.3  
        QoEEstAlg=P.564  
 
      RemoteMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z 
      SessionDesc:PT=18 PD=G729 SR=8000 FD=20 FO=20 FPP=2 PPS=50  
                      FMTP="annexb=no" PLC=3 SSUP=on  
      CallID: 6dg37f1890463   
      LocalAddr:IP=11.1.1.150 PORT=5002 SSRC=1357efff  
      RemoteAddr:IP=10.10.1.100 PORT=5000 SSRC=0x2468abcd  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-21 NL=-45 RERL=55  
 
 
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      QualityEst:RLQ=90 RCQ=85 MOSLQ=4.3 MOSCQ=4.2 QoEEstAlg=P.564  
      DialogID:1890463548@alice.example.org;to-tag=8472761; 
         from-tag=9123dh311 
  
 
4.7.3. End of Session Report using PUBLISH  

      Alice            Proxy/Registrar        Collector             Bob  
      |                    |                    |                    |  
      |                    |                    |                    |  
      | REGISTER Allow-Event:vq-rtcpxr  F1      |                    |  
      |------------------->|                    |                    |  
      |      200 OK F2     |                    |                    |  
      |<-------------------|                    |                    |  
      |      INVITE F3     |                    |                    |  
      |------------------->|                    |                    |  
      |                    |      INVITE F4     |                    |  
      |                    |---------------------------------------->|  
      |                    |      200 OK F5     |                    |  
      |                    |<----------------------------------------|  
      |     200 OK F6      |                    |                    |  
      |<-------------------|                    |                    |  
      |        ACK F7      |                    |                    |  
      |------------------->|                    |                    |  
      |                    |      ACK F8        |                    |  
      |                    |---------------------------------------->|  
      |        RTP         |                    |                    |  
      |<============================================================>|  
      |        RTCP        |                    |                    |  
      |<============================================================>|  
      |                    |                    |                    |  
      |    BYE F9          |                    |                    |  
      |------------------->|      BYE F10       |                    |  
      |                    |---------------------------------------->|  
      |                    |     200 OK F11     |                    |  
      |                    |<----------------------------------------|  
      |     200 OK F12     |                    |                    |  
      |<-------------------|                    |                    |  
      |  PUBLISH Event:vq-rtcpxr F13            |                    |  
      |------------------->|                    |                    |  
      |                    | PUBLISH Event:vq-rtcpxr F14             |  
      |                    |------------------->|                    |  
      |                    |     200 OK F15     |                    |  
      |                    |<-------------------|                    |  
      |     200 OK F16     |                    |                    |  
      |<-------------------|                    |                    |  
  
   Figure 3. End of session report sent after session termination. 

 
 
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   In the message flow depicted in Figure 3, the following message is    
   sent in F13. 

      PUBLISH sip:collector@example.org SIP/2.0  
      Via: SIP/2.0/UDP pc22.example.org;branch=z9hG4bK3343d7  
      Max-Forwards: 70        
      To: <sip:proxy@example.org>  
      From: Alice <sip:alice@example.org>;tag=a3343df32  
      Call-ID: 1890463548@alice.example.org  
      CSeq: 4331 PUBLISH  
      Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER,  
      SUBSCRIBE, NOTIFY  
      Event: vq-rtcpxr  
      Accept: application/sdp, message/sipfrag  
      Content-Type: application/vq-rtcpxr  
      Content-Length: ...  
 
      VQSessionReport : CallTerm 
 
      LocalMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z  
      SessionDesc:PT=18 PD=G729 SR=8000 FD=20 FO=20 FPP=2 PPS=50  
                      FMTP="annexb=no" PLC=3 SSUP=on  
      CallID: 6dg37f1890463   
      FromID: Alice <sip:alice@example.org>  
      ToID: Bill <sip:bill@elpmaxe.org>  
      LocalAddr:IP=10.10.1.100 PORT=5000 SSRC=0x2468abcd  
      RemoteAddr:IP=11.1.1.150 PORT=5002 SSRC=1357efff  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-21 NL=-50 RERL=55  
      QualityEst:RLQ=90 RCQ=85 EXTRI=90 MOSLQ=4.2 MOSCQ=4.3  
        QoEEstAlg=P.564  
 
      RemoteMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z  
      SessionDesc:PT=18 PD=G729 SR=8000 FD=20 FO=20 FPP=2 PPS=50  
                      FMTP="annexb=no" PLC=3 SSUP=on  
      CallID:6dg37f1890463   

 
 
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      LocalAddr:IP=11.1.1.150 PORT=5002 SSRC=1357efff  
      RemoteAddr:IP=10.10.1.100 PORT=5000 SSRC=0x2468abcd  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-21 NL=-45 RERL=55  
      QualityEst:RLQ=90 RCQ=85 MOSLQ=4.3 MOSCQ=4.2 QoEEstAlg=P.564  
      DialogID:1890463548@alice.example.org;to-tag=8472761; 
         from-tag=9123dh311 
  
4.7.4. Alert Report using PUBLISH  

      Alice            Proxy/Registrar        Collector             Bob  
      |                    |                    |                    |  
      |      INVITE F1     |                    |                    |  
      |------------------->|                    |                    |  
      |                    |      INVITE F2     |                    |  
      |                    |---------------------------------------->|  
      |                    |      200 OK F3     |                    |  
      |                    |<----------------------------------------|  
      |     200 OK F4      |                    |                    |  
      |<-------------------|                    |                    |  
      |        ACK F5      |                    |                    |  
      |------------------->|                    |                    |  
      |                    |      ACK F6        |                    |  
      |                    |---------------------------------------->|  
      |        RTP         |                    |                    |  
      |<============================================================>|  
      |        RTCP        |                    |                    |  
      |<============================================================>|  
      |  PUBLISH Event:vq-rtcpxr F7             |                    |  
      |------------------->|                    |                    |  
      |                    | PUBLISH Event:vq-rtcpxr F8              |  
      |                    |------------------->|                    |  
      |                    |     200 OK F9      |                    |  
      |                    |<-------------------|                    |  
      |     200 OK F10     |                    |                    |  
      |<-------------------|                    |                    |  
      |                    |                    |                    |  
      |      BYE F12       |                    |                    |  
      |------------------->|      BYE F13       |                    |  
      |                    |---------------------------------------->|  
      |                    |     200 OK F14     |                    |  
      |                    |<----------------------------------------|  
      |     200 OK F15     |                    |                    |  
      |<-------------------|                    |                    |  
 
 
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   Figure 4. Alert report message flow 

      In the message flow depicted in Figure 4, the following message is    
   sent in F7:  

      PUBLISH sip:collector@example.org SIP/2.0  
      Via: SIP/2.0/UDP pc22.example.org;branch=z9hG4bK3343d7  
      Max-Forwards: 70  
      To: <sip:collector@example.org>  
      From: Alice <sip:alice@example.org>;tag=a3343df32  
      Call-ID: 1890463548@alice.example.org  
      CSeq: 4321 PUBLISH  
      Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER,  
      SUBSCRIBE, NOTIFY  
      Event: vq-rtcpxr  
      Accept: application/sdp, message/sipfrag  
      Content-Type: application/vq-rtcpxr  
      Content-Length: ...  
     
      VQAlertReport: Type=RLQ Severity=Warning Dir=local  
      Metrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z            
      SessionDesc:PT=0 PD=PCMU SR=8000 FD=20 FO=160 FPP=1 PPS=50  
                      PLC=3 SSUP=on  
      CallID: 6dg37f1890463 
      FromID: Alice <sip:alice@example.org>  
      ToID: Bill <sip:bill@elpmaxe.org>  
      LocalAddr:IP=10.10.1.100 PORT=5000 SSRC=2a4b6c8d  
      RemoteAddr:IP=11.1.1.150 PORT=5002 SSRC=9f7e5d3c  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-12 NL=-30 RERL=55  
      QualityEst:RLQ=60 RCQ=55 EXTR=90 MOSLQ=2.4 MOSCQ=2.3  
         QoEEstAlg=P.564  
 
      RemoteMetrics:  
      Timestamps:START=2004-10-10T18:23:43Z STOP=2004-10-01T18:26:02Z  
      SessionDesc:PT=0 PD=PCMU SR=8000 FD=20 FO=160 FPP=1 PPS=50  
                      PLC=3 SSUP=on  
 
 
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      CallID: 6dg37f1890463   
      LocalAddr:IP=11.1.1.150 PORT=5002 SSRC=9f7e5d3c  
      RemoteAddr:IP=10.10.1.100 PORT=5000 SSRC=2a4b6c8d  
      JitterBuffer:JBA=3 JBR=2 JBN=40 JBM=80 JBX=120  
      PacketLoss:NLR=5.0 JDR=2.0  
      BurstGapLoss:BLD=0 BD=0 GLD=2.0 GD=500 GMIN=16  
      Delay:RTD=200 ESD=140 SOWD=200 IAJ=2 MAJ=10  
      Signal:SL=-23 NL=-60 RERL=55  
      QualityEst:RLQ=90 RCQ=85 EXTRI=90 MOSLQ=4.2 MOSCQ=4.3  
         QoEEstAlg=P.564  
      DialogID:1890463548@alice.example.org;to-tag=8472761;  
              from-tag=9123dh3111  
    

4.8. Configuration Dataset for vq-rtcpxr Events  

   It is the suggestion of the authors that the SIP configuration    
   framework [8] be used to establish the necessary parameters for    
   usage of vq-rtcpxr events.  A dataset for this purpose should be    
   designed and documented in a separate draft upon completion of     
   the framework. 

5. IANA Considerations   

   This document registers a new SIP Event Package and a new MIME type.  

5.1. SIP Event Package Registration 

   Package name: vq-rtcpx  
   Type: package  
   Contact: Amy Pendleton <aspen@nortel.com>  
   Published Specification: This document  
    

5.2. application/vq-rtcp-xr MIME Registration     

MIME media type name: application  
MIME subtype name: vq-rtcpxr  
Mandatory parameters: none  
Optional parameters: none  
Encoding considerations: text  
Security considerations: See next section.  
Interoperability considerations: none.  
Published specification: This document.  
 
 
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Applications which use this media type: This document type is 
being used in notifications of VoIP quality reports. 
 
Additional Information:  
 
Magic Number: None  
File Extension: None  
Macintosh file type code: "TEXT"  
 
   Personal and email address for further information: Amy Pendleton 
   <aspen@nortel.com>  
 
   Intended usage: COMMON  
 
   Author/Change controller: The IETF. 
  
6. Security Considerations 

   RTCP reports can contain sensitive information since they can provide    
information about the nature and duration of a session established    
between two or more endpoints.  As a result, any third party wishing    
to obtain this information SHOULD be properly authenticated by the    
SIP UA using standard SIP mechanisms and according to the  
recommendations in [5]. Additionally the event content MAY be    
encrypted to ensure confidentiality; the mechanisms for providing    
confidentiality are detailed in [2]. 

7. Contributors   

      The authors would like to thank Rajesh Kumar, Dave Oran, Tom    
   Redman, Shane Holthaus and Jack Ford for their comments and input. 

8. Normative References   

   [1] Bradner, S., "Key words for use in RFCs to Indicate Requirement 
   Levels", BCP 14, RFC 2119, March 1997. 
 
   [2] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A., 
   Peterson, J., Sparks, R., Handley, M., and E. Schooler, "SIP: 
   Session Initiation Protocol", RFC 3261, June 2002. 
 
   [3] Schulzrinne, H., Casner, S., Frederick, R., and V. Jacobson, 
 
 
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   "RTP: A Transport Protocol for Real-Time Applications", STD 64, 
   RFC 3550, July 2003. 
 
   [4] Friedman, T., Caceres, R., and A. Clark, "RTP Control Protocol 
   Extended Reports (RTCP XR)", RFC 3611, November 2003. 
 
   [5] Huitema, C., "Real Time Control Protocol (RTCP) attribute in 
   Session Description Protocol (SDP)", RFC 3605, October 2003. 
 
   [5] Roach, A., "Session Initiation Protocol (SIP)-Specific Event 
   Notification", RFC 3265, June 2002. 
 
   [6] Crocker, D., Ed. and P. Overell, "Augmented BNF for Syntax 
   Specifications: ABNF", RFC 5234, January 2008. 
 
   [7] Klyne, G. and C. Newman, "Date and Time on the Internet: 
   Timestamps", RFC 3339, July 2002. 
 
   [8] Petrie, D., "A Framework for Session Initiation Protocol User 
   Agent Profile Delivery", draft-ietf-sipping-config-framework-15, 
   (work in progress), February 2008. 
 
   [9] Rosenberg, J., J. Weinberger, C. Huitema, and R. Mahy, "STUN- 
   Simple Traversal of User Datagram Protocol (UDP) Through Network  
   Address Translators (NATs)," RFC 3489, March 2003.    
 
   [10] ITU-T Recommendation G.1020, Performance parameter 
   definitions for quality of speech and other voiceband applications 
   utilising IP networks 
 
   [11] ITU-T Recommendation P.564, Conformance Testing for Voice over 
   IP transmission quality assessment models 
 
   [12] ITU-T Recommendation G.107, The E-model, a computational model 
   for use in transmission planning. 
    
   [13] M. Westerlund, S. Wenger, "RTP Topologies," RFC 5117,  
   January 2008. 
 
   [14] V. Hilt, "Design Considerations for Session Initiation Protocol  
   (SIP) Overload Control," draft-ietf-sipping-overload-design-00, 
 
 
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   (work in progress), October 2008. 
    

   This document was prepared using 2-Word-v2.0.template.dot. 

Author's Addresses  
 
      Amy Pendleton 
      Nortel  
      2380 Performance Drive  
      Richardson, TX  75081, USA  
      Email: aspen@nortel.com  
       
      Alan Clark  
      Telchemy Incorporated  
      2905 Premiere Parkway, Suite 280      
      Duluth, GA 30097, USA  
      Email: alan@telchemy.com  
 
      Alan Johnston  
      Avaya 
      St. Louis, MO 63124, USA  
      Email: alan@sipstation.com  
 
      Henry Sinnreich  
      Adobe Systems, Inc.  
      601 Townsend Street, San Francisco, CA 94103, USA  
       Email: henrys@adobe.com  
















 
 
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